Support your customers in their language
Embed a chat widget on your website where an AI bot — trained on your knowledgebase — answers instantly, your team can jump in at any moment, and every message is translated both ways automatically.
AI-first. Human always.
From script tag to answered tickets in minutes
Embed the widget
Add one script tag to your site. Customize the color and shape to match your brand.
The bot answers first
Your chatbot responds instantly, 24/7, using the personality and knowledgebase you gave it.
Your team jumps in
Watch conversations live and take over anytime — the customer never has to repeat themselves.
Language never blocks
Customers write in their language; your agents read and reply in theirs. Translation is automatic, both ways.
AI handles the routine. People handle the rest.
Most support questions are the same ten questions — let the bot answer those. When something needs a human touch, your team takes over the very same conversation, with full context, in one click.
- Seamless takeover — the agent sees the whole conversation and continues right where the bot left off.
- No lost customers— messages route straight to your team's inbox on web and mobile.
- Hand it back — once the tricky part is solved, the bot picks the conversation back up.
Your customers write in Spanish. Your team reads English.
The same AI translation that powers VivaVoice messaging runs inside the support widget — so one support team can serve the whole world, no hiring for languages required.
Same conversation, two languages — translated live with the right tone and formality.
A bot that actually knows your business
Build your support bot in minutes: give it a personality that matches your brand and a knowledgebase built from your docs, FAQs, and product info. It answers like a well-trained teammate — not a script.
- Train it on your products, policies, and FAQs
- Give it a tone of voice that fits your brand
- It escalates to your team when it should
- One bot serves customers in every language
Live in five minutes
One script tag. No SDK, no iframe wrangling, no backend changes.
<!-- Add before </body> -->
<script
src="vivavoice.org/widget/loader.js"
data-api-key="your_api_key"
></script>- Your brand, your look — set the color and shape to blend into your site.
- Domain allowlisting — your API key only works on the domains you approve.
- Connect any bot— point the widget at whichever chatbot you've built for the job.
- Manage from anywhere — reply from the VivaVoice web app or mobile apps.
Fully self-service
No sales calls, no onboarding queue. Set everything up yourself in minutes.
Get the app
Download VivaVoice on iOS or Android and create your account.
Open the Business portal
Sign in to the web app and head to the Business section to manage your subscription.
Build & embed
Create your chatbot, generate a Widget API Key, and drop the script tag on your site.
Questions?
Setup is fully self-service, but if you're unsure whether VivaVoice fits your workflow, we're happy to help.